Servicing & Support
Reliable technical service. Delivered when you need it.
At CrimpTech, we go beyond equipment supply—we provide the long-term support your production relies on. With fast response times, expert technicians, and flexible service plans, we ensure your machinery performs at its best from day one and beyond.
Standard Service Guarantee
Every CrimpTech machine includes a 1-year warranty with free replacement parts.
- We respond to queries within one business day.
- Coverage for replacement parts.
- Technical support via phone or email
Our hands-on service approach ensures minimal downtime and maximum reliability.
Book a Service Appointment
We offer streamlined service scheduling. Simply book online or through your CrimpTech account portal. Our technicians will be on-site within 5 business days of your request—guaranteed.
Extended Service Plans
For clients seeking long-term operational certainty, we offer three tiered subscription packages. These provide extended coverage, priority servicing, and complete peace of mind.
Bronze Package
Suitable for small scale operations.
Includes :
- Access to our self diagnosing program
- On call technical support
- Detailed machine servicing manuals
Pricing : €450 per quarter
Silver Package
Suitable for clients wit up to two machines and medium-high range production runs
Includes:
- All Bronze Package benefits
- Maintenance service every 6 months
- Extended 6 months of warranty for up to 2 machines
- Priority list for service
- Exclusive silver tier discounts for tooling & spare parts.
Pricing : €990 per quarter
Gold Package
Suitable for clients with up to 6 machines and a high production run.
Includes:
- All Silver Package benefits
- Quarterly maintenance service
- Extended 1 year of warranty for manufaturing defaults of up to 6 selected machines
- High Priority list for service & guaranteed within business 3 days
- Exclusive gold tier discounts for tooling, spare parts & machinery purchases
Pricing : €1990 per quarter
Platinum Package
Suitable for clients with up to 14 machines and a very high production run.
Includes:
- All Gold Package benefits
- Extended 1 year of warranty for manufaturing defaults for all machines purchased
- High Priority list for service & access to our 24/7 service program guaranteed 2 day service
- Exclusive Platinum tier discounts for tooling, spare parts & machinery purchases
- Priority list for Applicator production to keep your production running.
Pricing : €3990 per quarter
In case of specific high demand support needs, we provide personal quotation on our service packages.
Tailored Support for Long-Term Success
Whether you’re scaling your business or safeguarding production stability, CrimpTech’s service solutions are designed to grow with you. Our commitment is simple: reliable equipment, supported by responsive service—whenever and wherever you need it.
Contact us to learn more or to discuss the best service plan for your operations.